A supplier can't see my event
Why an invited supplier might not see your event — and how to fix it.
If an invited supplier says they can't see your event, it's almost always one of three things. Work through them in order.
An invite only appears once the supplier's account is active. Ask them to check for the activation email and complete sign-up.
The invite link is unique to the address you used. If it was wrong, re-invite to the correct email from the Invite Suppliers panel.
If the RFx deadline has passed, the event closes to new offers. Extend the deadline from RFx Options to reopen it.
Fastest fix
Re-send the invitation. It issues a fresh, unique link and notifies the supplier immediately.
Was this article helpful?
Related articles
Create your first sourcing event
From an empty dashboard to suppliers receiving your invitation — with a hands-on demo.
A tour of your buyer workspace
The dashboard, the right rail, navigation and where everything lives.
Invite your team and set roles
Add teammates, assign roles and collaborate on events.